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Complaint log

Genesis Financial & Payment Systems complaint log

The newest complaints about Genesis Financial & Payment Systems, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Apr 2, 2024Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 30, 2020Debt collectionTook or threatened to take negative or legal actionCollected or attempted to collect exempt fundsUTExplainedYes
Apr 23, 2020Payday & personal loansStruggling to pay your loanILExplainedYes
Aug 2, 2019Payday & personal loansCan't stop withdrawals from your bank accountILMoney backYes
Apr 15, 2019Payday & personal loansStruggling to pay your loanILExplainedYes
Nov 8, 2018Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Oct 19, 2017Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Oct 10, 2017Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Jul 28, 2017Payday & personal loansStruggling to pay your loanWIExplainedYes
Jul 26, 2017Payday & personal loansStruggling to pay your loanSCExplainedYes
May 31, 2017Debt collectionThreatened to contact someone or share information improperlyContacted your employerUTExplainedYes
May 17, 2017Payday & personal loansProblem with the payoff process at the end of the loanUTExplainedYes
May 16, 2017Payday & personal loansCan't contact lender or servicerILExplainedYes
Apr 24, 2017Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Apr 11, 2017Payday & personal loansProblems when you are unable to payTXExplainedYes
May 18, 2016Payday & personal loansProblems when you are unable to payMOExplainedNo
Jan 31, 2016Payday & personal loansCan't contact lenderUTExplainedYes
Jan 28, 2016Payday & personal loansCan't contact lenderUTExplainedYes
Mar 18, 2015Debt collectionCommunication tacticsCalled after sent written cease of commWIExplainedYes
Mar 8, 2015Payday & personal loansProblems when you are unable to payNMExplainedNo
Aug 18, 2014Debt collectionCommunication tacticsThreatened to take legal actionTXExplainedYes
Jul 23, 2014Debt collectionFalse statements or representationIndicated committed crime not payingMOExplainedYes
Jun 11, 2014Debt collectionCommunication tacticsFrequent or repeated callsWIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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