Complaint 3621652 BBVA

Explained

Company: BBVA
Product: Payday loan, title loan, or personal loan · Personal line of credit
Issue: Problem with the payoff process at the end of the loan
From: -
Filed by: Phone · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 24, 2020Complaint received
Apr 28, 2020Sent to BBVA (4 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BBVA complaints about problem with the payoff process at the end of the loan

Received	About	Issue	State	Answer	On time
Mar 11, 2021	Payday & personal loans	Problem with the payoff process at the end of the loan	TX	Fixed	Yes
Jul 17, 2020	Payday & personal loans	Problem with the payoff process at the end of the loan	FL	Explained	Yes
Jun 29, 2019	Payday & personal loans	Problem with the payoff process at the end of the loan	CA	Explained	Yes
Apr 25, 2019	Payday & personal loans	Problem with the payoff process at the end of the loan	IL	Money back	Yes
Nov 13, 2017	Payday & personal loans	Problem with the payoff process at the end of the loan	TX	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works