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Bank accounts

Complaint 3627478 Cathay Bank

Explained
Product
Checking or savings account · Checking account
Detail
Transaction was not authorized
From
California 91739
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 28, 2020Complaint received
  2. Apr 28, 2020Sent to Cathay Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cathay Bank complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Sep 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
May 1, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Apr 24, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
Feb 8, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedFLExplainedYes
Dec 23, 2021Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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