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Credit cards

Complaint 3631614 HSBC

Explained
Company
HSBC
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem with product or service terms changing
From
California 93065
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 30, 2020Complaint received
  2. Apr 30, 2020Sent to HSBC
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jan 19, 2026Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesMIExplainedYes
Aug 10, 2025Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Jan 24, 2023Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingNYExplainedYes
Jan 25, 2022Credit cardsCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes
Aug 30, 2018Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingFLExplainedYes
Jun 26, 2017Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMIFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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