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Credit cards

Complaint 5150716 HSBC

Explained
Company
HSBC
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem canceling credit monitoring or identify theft protection service
From
California 92618
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 25, 2022Complaint received
  2. Jan 25, 2022Sent to HSBC
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Jan 19, 2026Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesMIExplainedYes
Aug 10, 2025Credit cardsCredit monitoring or identity theft protection servicesBilling dispute for servicesTXExplainedYes
Jan 24, 2023Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingNYExplainedYes
Apr 30, 2020Credit cardsCredit monitoring or identity theft protection servicesProblem with product or service terms changingCAExplainedYes
Aug 30, 2018Credit reportingCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingFLExplainedYes
Jun 26, 2017Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMIFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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