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Case file

Money transfers & apps

Complaint 3656431 BBVA

Explained
Company
BBVA
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
Texas 75067
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 17, 2020Complaint received
  2. May 21, 2020Sent to BBVA (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BBVA complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Apr 16, 2020Debt relief & credit repairProblem with customer serviceTXExplainedYes
Dec 20, 2019Money transfers & appsProblem with customer serviceTXExplainedYes
Aug 7, 2019Money transfers & appsProblem with customer service-ExplainedYes
Nov 16, 2018Money transfers & appsProblem with customer serviceTXExplainedYes
Sep 15, 2017Money transfers & appsProblem with customer serviceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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