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Case file

Credit cards

Complaint 3700175 Mufg Americas

Money back
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Can't close your account
From
-
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jun 15, 2020Complaint received
  2. Jun 22, 2020Sent to Mufg Americas (7 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Mufg Americas complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Dec 21, 2022Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Mar 16, 2021Credit cardsClosing your accountCan't close your accountCAExplainedYes
Sep 17, 2020Credit cardsClosing your accountCompany closed your accountCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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