Complaint log
Mufg Americas complaint log
The newest complaints about Mufg Americas, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 16, 2023 | Bank accounts | Closing an accountCan't close your account | Fixed |
| Apr 25, 2023 | Bank accounts | Managing an accountProblem accessing account | Fixed |
| Apr 18, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 10, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Fixed |
| Apr 10, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Mar 31, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Fixed |
| Mar 24, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 23, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 21, 2023 | Credit cards | Other features, terms, or problemsOther problem | Fixed |
| Mar 9, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Money back |
| Mar 7, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 4, 2023 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Feb 28, 2023 | Money transfers & apps | Fraud or scam | Fixed |
| Feb 27, 2023 | Credit cards | Problem when making paymentsProblem during payment process | Fixed |
| Feb 19, 2023 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Feb 18, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Fixed |
| Feb 17, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 14, 2023 | Bank accounts | Closing an accountFunds not received from closed account | Fixed |
| Feb 14, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Feb 4, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Feb 3, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 2, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 31, 2023 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jan 30, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Fixed |
| Jan 30, 2023 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jan 24, 2023 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | Explained |
| Jan 22, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 20, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 17, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Jan 13, 2023 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
| Jan 12, 2023 | Money transfers & apps | Unexpected or other fees | Money back |
| Jan 9, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Jan 6, 2023 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Dec 21, 2022 | Credit cards | Closing your accountCompany closed your account | Explained |
| Dec 17, 2022 | Bank accounts | Managing an accountProblem making or receiving payments | Explained |
| Dec 14, 2022 | Credit cards | Other features, terms, or problemsProblem with balance transfer | Fixed |
| Dec 11, 2022 | Bank accounts | Closing an accountFees charged for closing account | Money back |
| Dec 10, 2022 | Bank accounts | Managing an accountFee problem | Money back |
| Dec 9, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Fixed |
| Dec 2, 2022 | Credit cards | Other features, terms, or problemsProblem with balance transfer | Explained |
| Nov 24, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Nov 23, 2022 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Nov 19, 2022 | Bank accounts | Managing an accountProblem making or receiving payments | Fixed |
| Nov 18, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 14, 2022 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Nov 8, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Fixed |
| Nov 7, 2022 | Bank accounts | Closing an accountCan't close your account | Fixed |
| Nov 3, 2022 | Mortgages | Trouble during payment process | Fixed |
| Nov 2, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 2, 2022 | Bank accounts | Managing an accountBanking errors | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works