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Case file

Student loans

Complaint 3727527 Western Benefits Group

Money back
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
-
Filed by
Phone
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Jul 2, 2020Complaint received
  2. Jul 13, 2020Sent to Western Benefits Group (11 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Western Benefits Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 12, 2022Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Feb 9, 2022Student loansDealing with your lender or servicerReceived bad information about your loanDEMoney backYes
Dec 7, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Apr 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
Apr 13, 2020Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedYes
Feb 14, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
May 6, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMAMoney backYes
Mar 29, 2019Student loansDealing with your lender or servicerReceived bad information about your loanPAMoney backYes
Mar 7, 2018Student loansDealing with your lender or servicerReceived bad information about your loanFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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