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Case file

Student loans

Complaint 5203640 Western Benefits Group

Money back
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Delaware 19977
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Feb 9, 2022Complaint received
  2. Mar 1, 2022Sent to Western Benefits Group (20 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Western Benefits Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
May 12, 2022Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Dec 7, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Jul 2, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handled-Money backYes
Apr 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loanOKExplainedYes
Apr 13, 2020Student loansDealing with your lender or servicerReceived bad information about your loanOHExplainedYes
Feb 14, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMDExplainedYes
May 6, 2019Student loansDealing with your lender or servicerReceived bad information about your loanMAMoney backYes
Mar 29, 2019Student loansDealing with your lender or servicerReceived bad information about your loanPAMoney backYes
Mar 7, 2018Student loansDealing with your lender or servicerReceived bad information about your loanFLMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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