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Case file

Money transfers & apps

Complaint 3735927 PLS Group

Fixed
Company
PLS Group
Product
Money transfer, virtual currency, or money service · Money order
From
New York 10468
Filed by
Web · Older American
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 8, 2020Complaint received
  2. Jul 8, 2020Sent to PLS Group
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More PLS Group complaints about lost or stolen money order

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Money transfers & appsLost or stolen money orderTXExplainedYes
Mar 29, 2026Money transfers & appsLost or stolen money orderNYExplainedYes
Dec 23, 2025Money transfers & appsLost or stolen money orderNYMoney backYes
Oct 20, 2025Money transfers & appsLost or stolen money orderMIExplainedYes
Oct 1, 2024Money transfers & appsLost or stolen money orderNDExplainedYes
Mar 21, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Feb 13, 2024Money transfers & appsLost or stolen money orderTXExplainedYes
Jan 30, 2024Money transfers & appsLost or stolen money orderNYExplainedYes
Jan 17, 2024Money transfers & appsLost or stolen money orderMAMoney backYes
Dec 28, 2023Money transfers & appsLost or stolen money orderNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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