Case file
Crypto
Complaint 3744278 Synchrony
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 13, 2020Complaint received
- Jul 14, 2020Sent to Synchrony (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Money transfers & apps | Other transaction problem | AZ | In progress | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | TX | In progress | Yes |
| Aug 27, 2026 | Money transfers & apps | Other transaction problem | VA | Explained | Yes |
| Aug 12, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Jun 4, 2026 | Money transfers & apps | Other transaction problem | CA | Explained | Yes |
| May 4, 2026 | Crypto | Other transaction problem | AL | Explained | Yes |
| Nov 10, 2025 | Money transfers & apps | Other transaction problem | - | Explained | Yes |
| Oct 12, 2025 | Crypto | Other transaction problem | MA | Explained | Yes |
| Aug 26, 2025 | Crypto | Other transaction problem | IN | Explained | Yes |
| Jun 6, 2025 | Money transfers & apps | Other transaction problem | CA | Explained | Yes |
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