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Case file

Student loans

Complaint 3745328 Social Finance

Explained
Product
Student loan · Private student loan
Detail
Problem lowering your monthly payments
From
Virginia 22301
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 13, 2020Complaint received
  2. Jul 24, 2020Sent to Social Finance (11 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Social Finance complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanLAExplainedYes
Jul 10, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsORExplainedYes
Jun 2, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Dec 18, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsNCExplainedYes
Sep 16, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsWAExplainedYes
Aug 1, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsVTExplainedYes
Apr 7, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsGAExplainedYes
Jan 29, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsKYExplainedYes
Jan 22, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsMIExplainedYes
Dec 8, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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