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Complaint log

Social Finance complaint log

The newest complaints about Social Finance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 14, 2022Bank accountsOpening an accountUnable to open an accountNYExplainedYes
Jul 14, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneRIExplainedYes
Jul 14, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Jul 13, 2022Bank accountsManaging an accountBanking errorsCAExplainedYes
Jul 13, 2022Credit cardsStruggling to pay your billFiled for bankruptcyMIExplainedYes
Jul 13, 2022Credit cardsGetting a credit cardCard opened as result of identity theft or fraudILExplainedYes
Jul 13, 2022Bank accountsManaging an accountProblem accessing accountNCExplainedYes
Jul 13, 2022Bank accountsManaging an accountDeposits and withdrawalsMNExplainedYes
Jul 13, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedMNExplainedYes
Jul 12, 2022Payday & personal loansGetting a line of creditGAExplainedYes
Jul 12, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedNCExplainedYes
Jul 11, 2022Bank accountsManaging an accountBanking errorsMAExplainedYes
Jul 11, 2022MortgagesApplying for a mortgage or refinancing an existing mortgagePAExplainedYes
Jul 11, 2022Bank accountsManaging an accountBanking errorsARExplainedYes
Jul 11, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jul 11, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedVAExplainedYes
Jul 11, 2022Payday & personal loansGetting the loanMDExplainedYes
Jul 10, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsMAExplainedYes
Jul 9, 2022Credit cardsOther features, terms, or problemsProblem with rewards from credit cardNYExplainedYes
Jul 8, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Jul 8, 2022Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Jul 7, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedVAExplainedYes
Jul 7, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsNYExplainedYes
Jul 7, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes
Jul 6, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedVAExplainedYes
Jul 6, 2022Credit cardsClosing your accountCan't close your accountFLExplainedYes
Jul 6, 2022CryptoOther transaction problemDEExplainedYes
Jul 6, 2022Bank accountsManaging an accountDeposits and withdrawalsDEExplainedYes
Jul 5, 2022Bank accountsManaging an accountBanking errorsKSExplainedYes
Jul 5, 2022Bank accountsManaging an accountProblem accessing accountTXExplainedYes
Jul 5, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedMSExplainedYes
Jul 5, 2022Bank accountsManaging an accountBanking errorsTNExplainedYes
Jul 3, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILExplainedYes
Jul 1, 2022Credit cardsGetting a credit cardSent card you never applied forOHExplainedYes
Jul 1, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAExplainedYes
Jul 1, 2022Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jun 30, 2022Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsTXExplainedYes
Jun 30, 2022Bank accountsManaging an accountCashing a checkTXExplainedYes
Jun 29, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedNYExplainedYes
Jun 29, 2022Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jun 28, 2022Payday & personal loansGetting the loanWAExplainedYes
Jun 27, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Jun 27, 2022Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Jun 27, 2022Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Jun 27, 2022Credit reportingIncorrect information on your reportAccount status incorrectPRExplainedYes
Jun 27, 2022Payday & personal loansGetting the loanCTExplainedYes
Jun 27, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardGAExplainedYes
Jun 26, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedTXExplainedYes
Jun 26, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardILExplainedYes
Jun 25, 2022Bank accountsOpening an accountConfusing or missing disclosuresCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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