Case file
Auto loans & leases
Complaint 3828764 BBVA
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Billing problem
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 1, 2020Complaint received
- Sep 3, 2020Sent to BBVA (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about managing the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 2, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | TX | Explained | Yes |
| May 3, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | CO | Explained | Yes |
| Apr 13, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | TX | Money back | Yes |
| Apr 6, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | CO | Explained | Yes |
| Mar 31, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | TX | Money back | Yes |
| Mar 25, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | CA | Explained | Yes |
| Mar 17, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | CA | Fixed | Yes |
| Dec 4, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | KS | Fixed | Yes |
| Dec 3, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | CO | Explained | Yes |
| Sep 28, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | - | Money back | Yes |
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