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Credit reporting

Complaint 3835847 Higher Education Servicing

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
Detail
Information belongs to someone else
From
Texas 75019
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 8, 2020Complaint received
  2. Sep 16, 2020Sent to Higher Education Servicing (8 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Higher Education Servicing complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Oct 16, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectOKExplainedYes
Jul 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectWYExplainedYes
Mar 3, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXFixedYes
Dec 26, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Dec 13, 2025Credit reportingIncorrect information on your reportAccount status incorrectDCExplainedNo
Feb 14, 2025Student loansIncorrect information on your reportAccount status incorrectNJExplainedYes
Jan 21, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
May 15, 2024Student loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Jan 31, 2024Credit reportingIncorrect information on your reportAccount information incorrectCOFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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