Complaint 3838407 Charles Schwab

Explained

Company: Charles Schwab
Product: Mortgage · Home equity loan or line of credit (HELOC)
Issue: Applying for a mortgage or refinancing an existing mortgage
From: Virginia 23229
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 9, 2020Complaint received
Sep 9, 2020Sent to Charles Schwab
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Charles Schwab complaints about applying for a mortgage or refinancing an existing mortgage

Received	About	Issue	State	Answer	On time
May 3, 2021	Mortgages	Applying for a mortgage or refinancing an existing mortgage	CA	Explained	Yes
Dec 12, 2020	Mortgages	Applying for a mortgage or refinancing an existing mortgage	CA	Money back	Yes
Nov 24, 2020	Mortgages	Applying for a mortgage or refinancing an existing mortgage	WA	Explained	Yes
Dec 9, 2018	Mortgages	Applying for a mortgage or refinancing an existing mortgage	TX	Fixed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works