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Case file

Money transfers & apps

Complaint 3862595 FIS

Explained
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Illinois 60148
Filed by
Referral
Company's answer
Closed with explanation
On time
No
  1. Sep 18, 2020Complaint received
  2. Sep 23, 2020Sent to FIS (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More FIS complaints about managing, opening, or closing your mobile wallet account

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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