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Theme
Case file

Prepaid & gift cards

Complaint 3864961 CURO

Explained
Product
Credit card or prepaid card · Payroll card
Detail
Trouble getting a working replacement card
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 24, 2020Complaint received
  2. Sep 25, 2020Sent to CURO (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CURO complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2019Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing card-ExplainedYes
Sep 2, 2019Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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