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Complaint log

CURO complaint log

The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Nov 2, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMSFixedYes
Oct 31, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 21, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Oct 7, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopNCExplainedYes
Sep 25, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTNExplainedYes
Sep 24, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialTNExplainedYes
Sep 19, 2026Bank accountsClosing an accountFunds not received from closed accountNYExplainedYes
Aug 13, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Jul 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSFixedYes
Jul 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jun 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Jun 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSFixedYes
Jun 4, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
May 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
May 26, 2026Payday & personal loansProblem when making paymentsMSExplainedYes
May 18, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
May 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAFixedYes
May 13, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
May 11, 2026Payday & personal loansStruggling to pay your loanALExplainedYes
May 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectALExplainedYes
May 4, 2026Auto loans & leasesStruggling to pay your loanProblem after you declared or threatened to declare bankruptcyLAExplainedYes
Apr 24, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeALExplainedYes
Apr 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Apr 9, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNHExplainedYes
Mar 30, 2026Payday & personal loansProblem with the payoff process at the end of the loanLAExplainedYes
Mar 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Mar 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountSCFixedYes
Mar 13, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesALExplainedYes
Mar 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTNExplainedYes
Mar 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Feb 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Feb 10, 2026Payday & personal loansProblem with the payoff process at the end of the loanMSFixedYes
Feb 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Feb 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Feb 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Feb 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountCOExplainedYes
Jan 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Jan 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jan 18, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCFixedYes
Jan 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSExplainedYes
Jan 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCExplainedYes
Jan 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Jan 2, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtTNExplainedYes
Dec 14, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 17, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMSFixedYes
Oct 30, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 29, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehiclePAExplainedYes
Oct 22, 2025Payday & personal loansStruggling to pay your loanMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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