Debt collector · complaint record
CURO complaints Speedy Cash
Filed under CURO Intermediate Holdings
Consumers have filed 3,543 complaints about CURO since 2013, 47 of them in the last 12 months (-15% on the year before). It answered 100% on time and closed 17% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.
Good response record. How it works
- Complaints on record
- 3,543
- Last 12 months
- 47
- Answered on time
- 100%
- Closed with relief
- 17%
- Last 30 days
- 4
- Rank
- #332 of 1,963
Since August 2013
-15% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
CURO complaints by month
The busiest month was March 2021 (102 complaints). Complaints in the last 12 months are down 15% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How CURO answered last 12 months
- Closed with non-monetary relief817%
- Closed with explanation3983%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers14/4017% closed with relief
- Complaint trend14/15-15% vs last year
What CURO complaints are about
Top CURO problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 351
- Debt was result of identity theft 267
- Debt was paid 100
- Debt was already discharged in bankruptcy and is no longer owed 17
Where CURO complaints come from
Most complaints: Texas (1,008), California (619), Tennessee (200), Louisiana (146), Missouri (126).
CURO compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Investment RetrieversDebt collection | 44 | 48 | D |
| 2 | Pinnacle RecoveryDebt collection | 63 | 48 | C |
| 3 | Arcon Credit SolutionsDebt collection | 59 | 48 | C |
| 4 | Holloway Credit SolutionsDebt collection | 66 | 48 | B |
| 5 | RecuveryDebt collection | 55 | 48 | C |
| 6 | U.S. Collections WestDebt collection | 59 | 48 | C |
| 7 | CURO (Speedy Cash)Debt collection | 73 | 47 | B |
| 8 | State Collection ServiceDebt collection | 60 | 46 | C |
Compare side by side: CURO vs Investment Retrievers · CURO vs Pinnacle Recovery · CURO vs Arcon Credit Solutions · CURO vs Holloway Credit Solutions
What people say about CURO
All experiencesNo experiences with CURO yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest CURO complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Nov 2, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 21, 2026 | Payday & personal loans | Can't contact lender or servicer | Explained |
| Oct 7, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 25, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 24, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 19, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 20, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jul 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about CURO
How many complaints does CURO have?
CURO has 3,543 complaints on record since August 2013, including 47 in the last 12 months and 4 in the last 30 days. That makes it number 694 of every company by complaints this year.
Does CURO respond to complaints?
Yes. CURO answered 100% of its complaints on time (within 15 days) and closed 17% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 73/100 (grade B).
What do people complain about most with CURO?
The most common problems are took or threatened to take negative or legal action (198), attempts to collect debt not owed (735), false statements or representation (163).
Is CURO legit?
CURO is a real company with a public complaint record: consumers have complained about it 3,543 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is CURO legit? for the signals, red flags and how to protect yourself.
Are complaints about CURO going up or down?
Down. There were 47 complaints in the last 12 months against 55 in the 12 before (-15%). See every month.
How do I file a complaint against CURO?
Complain to CURO in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most CURO complaints come from?
Most come from Texas (1,008), California (619), Tennessee (200). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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