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Mortgages

Complaint 3910112 Cathay Bank

Explained
Product
Mortgage · Conventional home mortgage
From
California 90703
Filed by
Referral · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 20, 2020Complaint received
  2. Oct 21, 2020Sent to Cathay Bank (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cathay Bank complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceNYExplainedYes
Oct 3, 2026MortgagesTrouble during payment processPayment processMAExplainedYes
Aug 6, 2026MortgagesTrouble during payment processPayment processMAExplainedYes
Aug 29, 2025MortgagesTrouble during payment processPayment process-ExplainedYes
Aug 10, 2025MortgagesTrouble during payment processPaying off the loan-ExplainedYes
Jan 29, 2023MortgagesTrouble during payment process-ExplainedYes
Dec 22, 2021MortgagesTrouble during payment processCAExplainedYes
Dec 16, 2021MortgagesTrouble during payment processWAExplainedYes
Oct 27, 2021MortgagesTrouble during payment processCAExplainedYes
Nov 1, 2019MortgagesTrouble during payment processCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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