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Case file

Mortgages

Complaint 3928175 Sterling Bancorp

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
New York 10538
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 30, 2020Complaint received
  2. Oct 30, 2020Sent to Sterling Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Sterling Bancorp complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 15, 2021MortgagesTrouble during payment processNYExplainedYes
Aug 5, 2021MortgagesTrouble during payment processNYExplainedYes
May 17, 2021MortgagesTrouble during payment processFLExplainedYes
May 13, 2021MortgagesTrouble during payment processNYExplainedYes
May 13, 2021MortgagesTrouble during payment processNYExplainedYes
Apr 7, 2021MortgagesTrouble during payment processNYExplainedYes
Apr 7, 2021MortgagesTrouble during payment processWAExplainedYes
Mar 16, 2021MortgagesTrouble during payment processNJExplainedNo
Mar 15, 2021MortgagesTrouble during payment processNYExplainedYes
Mar 3, 2021MortgagesTrouble during payment processNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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