Case file
Credit cards
Complaint 3936591 BBVA
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Nov 4, 2020Complaint received
- Nov 4, 2020Sent to BBVA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 28, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | AL | Explained | Yes |
| Jul 16, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CA | Explained | Yes |
| Jul 7, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Jun 30, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | Explained | Yes |
| Jun 15, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | FL | Explained | Yes |
| May 28, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | AL | Explained | Yes |
| May 19, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| May 17, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CO | Money back | Yes |
| Apr 27, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | FL | Explained | Yes |
| Apr 20, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NJ | Money back | Yes |
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