Case file
Credit cards
Complaint 3951417 Santander Bank
Money back- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Postal mail
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 13, 2020Complaint received
- Nov 13, 2020Sent to Santander Bank
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Santander Bank complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 26, 2022 | Payday & personal loans | Problem when making payments | NY | Explained | Yes |
| Jun 27, 2022 | Payday & personal loans | Problem when making payments | NJ | Explained | Yes |
| Oct 27, 2021 | Payday & personal loans | Problem when making payments | PA | Explained | Yes |
| Jun 18, 2021 | Payday & personal loans | Problem when making payments | PA | Explained | Yes |
| May 20, 2021 | Payday & personal loans | Problem when making payments | RI | Explained | Yes |
| Jul 17, 2020 | Payday & personal loans | Problem when making payments | MA | Explained | Yes |
| Jan 23, 2020 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | MA | Explained | Yes |
| Dec 30, 2019 | Payday & personal loans | Problem when making payments | NY | Explained | Yes |
| Sep 5, 2019 | Payday & personal loans | Problem when making payments | NJ | Explained | Yes |
| Jul 24, 2019 | Payday & personal loans | Problem when making payments | NJ | Explained | Yes |
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