Complaint 3956887 USAA

Explained

Company: USAA
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Confusing or misleading advertising or marketing
From: Virginia 23508
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Nov 16, 2020Complaint received
Nov 16, 2020Sent to USAA
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about confusing or misleading advertising or marketing

Received	About	Issue	State	Answer	On time
Dec 5, 2025	Money transfers & apps	Confusing or misleading advertising or marketing	AL	Explained	Yes
Oct 3, 2024	Payday & personal loans	Confusing or misleading advertising or marketing	AZ	Explained	Yes
May 12, 2023	Debt relief & credit repair	Confusing or misleading advertising or marketing	NC	Explained	Yes
May 20, 2022	Debt relief & credit repair	Confusing or misleading advertising or marketing	NJ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works