Complaint 3962498 Student Apex

Explained

Company: Student Apex
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Trouble with how payments are being handled
From: Pennsylvania 19143
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company disputes the facts presented in the complaint

Nov 18, 2020Complaint received
Nov 18, 2020Sent to Student Apex
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Apex complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Jul 23, 2020	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	WI	Explained	Yes
Jun 15, 2020	Student loans	Dealing with your lender or servicerReceived bad information about your loan	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works