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Student loans

Complaint 3991975 PenFed Credit Union

Fixed
Product
Student loan · Private student loan
Detail
Can't temporarily delay making payments
From
Michigan 48821
Filed by
Referral
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 4, 2020Complaint received
  2. Dec 4, 2020Sent to PenFed Credit Union
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeALExplainedYes
Dec 22, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanOHExplainedYes
Nov 11, 2025Student loansStruggling to repay your loanProblem lowering your monthly paymentsTNExplainedYes
Feb 3, 2025Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeVAExplainedYes
Jun 22, 2024Student loansStruggling to repay your loanBankruptcyRIExplainedYes
Jun 6, 2024Student loansStruggling to repay your loanCan't temporarily delay making paymentsRIExplainedYes
Jun 4, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanFLExplainedYes
Jul 12, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Feb 28, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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