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Money transfers & apps

Complaint 4086303 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Money order
From
Washington 98031
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 22, 2021Complaint received
  2. Jan 22, 2021Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Dec 10, 2025Money transfers & appsProblem with customer serviceAZExplainedYes
Nov 21, 2025Money transfers & appsProblem with customer service-ExplainedYes
Sep 17, 2024Money transfers & appsProblem with customer serviceFLExplainedYes
Oct 1, 2023Debt relief & credit repairProblem with customer serviceNYExplainedYes
Apr 18, 2023Money transfers & appsProblem with customer serviceMDExplainedYes
Feb 23, 2023Money transfers & appsProblem with customer serviceDCExplainedYes
Dec 31, 2020Money transfers & appsProblem with customer serviceILExplainedYes
Dec 28, 2020Money transfers & appsProblem with customer serviceMNExplainedYes
Mar 19, 2020Debt relief & credit repairProblem with customer serviceTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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