Case file
Credit cards
Complaint 4087255 Santander Bank
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Confusing or misleading advertising about the credit card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 22, 2021Complaint received
- Jan 22, 2021Sent to Santander Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 9, 2020 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NY | Explained | Yes |
| Jan 20, 2019 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | CT | Explained | Yes |
| Aug 27, 2018 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NY | Explained | Yes |
| Apr 25, 2018 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NJ | Explained | Yes |
| Jan 22, 2018 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | PA | Explained | Yes |
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