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Student loans

Complaint 4166536 Granite Edvance

Explained
Product
Student loan · Private student loan
Detail
Problem with customer service
From
California 95209
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 25, 2021Complaint received
  2. Mar 11, 2021Sent to Granite Edvance (14 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Granite Edvance complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceMSExplainedYes
Nov 19, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Nov 2, 2022Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Mar 23, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Jan 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNHExplainedYes
Nov 16, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Nov 1, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedYes
Oct 14, 2021Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Oct 13, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
Jul 23, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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