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Complaint log

Granite Edvance complaint log

The newest complaints about Granite Edvance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 5, 2026Student loansDealing with your lender or servicerProblem with customer serviceMSExplainedYes
Jul 27, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMAExplainedYes
Jun 18, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jun 3, 2025Student loansGetting a loanDenied loanFLExplainedYes
Apr 28, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Mar 6, 2025Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Feb 8, 2025Credit reportingIncorrect information on your reportInformation is incorrectORExplainedYes
Nov 15, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNHExplainedYes
Nov 15, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNHExplainedYes
Nov 15, 2024Credit reportingImproper use of your reportReporting company used your report improperlyNHExplainedYes
Sep 21, 2024Student loansGetting a loanDenied loanMNExplainedYes
May 2, 2024Student loansIncorrect information on your reportAccount status incorrectMAExplainedNo
Apr 17, 2024Debt collectionAttempts to collect debt not owedDebt was result of identity theftRIExplainedYes
Feb 20, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNHExplainedYes
Feb 4, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Nov 3, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Jan 3, 2023Student loansStruggling to repay your loanCan't temporarily delay making paymentsMAExplainedYes
Nov 19, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Nov 2, 2022Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Aug 26, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsOHExplainedYes
Jul 12, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Jun 23, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanSCExplainedYes
Apr 25, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Apr 20, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCTExplainedYes
Apr 8, 2022Student loansIncorrect information on your reportOld information reappears or never goes awayOHExplainedYes
Mar 23, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Jan 24, 2022Student loansDealing with your lender or servicerReceived bad information about your loanNHExplainedYes
Jan 5, 2022Credit reportingIncorrect information on your reportAccount status incorrectKYExplainedYes
Dec 27, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 16, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Nov 8, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Nov 1, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedYes
Nov 1, 2021Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Oct 23, 2021Student loansIncorrect information on your reportAccount status incorrectGAExplainedYes
Oct 21, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Oct 19, 2021Student loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysOHExplainedYes
Oct 14, 2021Student loansDealing with your lender or servicerReceived bad information about your loanPAExplainedYes
Oct 13, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedNJExplainedYes
Oct 12, 2021Student loansIncorrect information on your reportAccount information incorrectNJExplainedYes
Sep 29, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Sep 17, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Aug 26, 2021Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Aug 20, 2021Student loansIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 3, 2021Student loansProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 25, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Jul 23, 2021Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Jul 22, 2021Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Jul 17, 2021Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 16, 2021Credit reportingProblem with fraud alerts or security freezesOHExplainedYes
Jul 7, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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