Complaint 4217857 Santander Consumer USA

Explained

Company: Santander Consumer USA
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Card was charged for something you did not purchase with the card
From: Texas 75052
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Mar 16, 2021Complaint received
Mar 16, 2021Sent to Santander Consumer USA
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Consumer USA complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Feb 14, 2022	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	GA	Explained	Yes
Jan 15, 2021	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	IL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works