Complaint log
Santander Consumer USA complaint log
The newest complaints about Santander Consumer USA, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2022 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | No timely reply |
| Sep 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 20, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 19, 2022 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Sep 19, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 18, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 18, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Sep 17, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 17, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 17, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 16, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 16, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 16, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 16, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 16, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 15, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Sep 15, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 15, 2022 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Sep 15, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 15, 2022 | Debt collection | Threatened to contact someone or share information improperlyContacted your employer | Explained |
| Sep 15, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Sep 14, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 14, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 14, 2022 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 14, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Sep 14, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 13, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Sep 13, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Sep 13, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 13, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 13, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 13, 2022 | Credit cards | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 13, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Sep 12, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 12, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 12, 2022 | Debt collection | Took or threatened to take negative or legal actionCollected or attempted to collect exempt funds | Explained |
| Sep 12, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 12, 2022 | Mortgages | Trouble during payment process | Explained |
| Sep 11, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 11, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 11, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Sep 11, 2022 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 10, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 10, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 10, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 9, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 9, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 9, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 9, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works