Case file
Credit cards
Complaint 4247973 BBVA
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- You never received your bill or did not know a payment was due
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Mar 26, 2021Complaint received
- Mar 26, 2021Sent to BBVA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 23, 2021 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Apr 10, 2021 | Credit cards | Problem when making paymentsProblem during payment process | CO | Explained | Yes |
| Apr 2, 2021 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
| Mar 4, 2021 | Credit cards | Problem when making paymentsProblem during payment process | NC | Fixed | Yes |
| Dec 26, 2020 | Payday & personal loans | Problem when making payments | CO | Explained | Yes |
| Nov 30, 2020 | Credit cards | Problem when making paymentsProblem during payment process | TX | Fixed | Yes |
| Nov 2, 2020 | Credit cards | Problem when making paymentsProblem during payment process | TX | Fixed | Yes |
| Sep 21, 2020 | Credit cards | Problem when making paymentsProblem during payment process | NJ | Explained | Yes |
| Aug 27, 2020 | Payday & personal loans | Problem when making payments | TX | Explained | Yes |
| Jul 30, 2020 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | Yes |
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