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Case file

Payday & personal loans

Complaint 4250656 Bridgecrest

Explained
Product
Payday loan, title loan, or personal loan · Title loan
From
New Mexico 87107
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 27, 2021Complaint received
  2. Mar 27, 2021Sent to Bridgecrest
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bridgecrest complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXIn progressYes
Aug 25, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZExplainedYes
Jul 10, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Apr 20, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
May 15, 2025Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Jan 26, 2023Payday & personal loansProblem with the payoff process at the end of the loanOHExplainedYes
Dec 30, 2021Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Sep 29, 2021Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes
Jan 27, 2020Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Jan 17, 2019Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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