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Credit cards

Complaint 4264653 Santander Consumer USA

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Their investigation did not fix an error on your report
From
Massachusetts 02302
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 1, 2021Complaint received
  2. Apr 1, 2021Sent to Santander Consumer USA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Consumer USA complaints about problem with a credit reporting company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportARExplainedYes
Sep 13, 2022Credit cardsProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Sep 10, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneCAExplainedYes
Sep 9, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Sep 8, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Sep 5, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Sep 5, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportALExplainedYes
Sep 5, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 28, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Aug 26, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportDCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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