Complaint 4271827 Flagstar Bank

Explained

Company: Flagstar Bank
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Detail: Card was charged for something you did not purchase with the card
From: Missouri 64029
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 5, 2021Complaint received
Apr 5, 2021Sent to Flagstar Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Flagstar Bank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Flagstar Bank's record

More Flagstar Bank complaints about problem with a purchase shown on your statement

Received	About	Issue	State	Answer	On time
Dec 4, 2022	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	WI	Explained	Yes
Oct 1, 2020	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	FL	Explained	Yes
Jan 17, 2018	Credit cards	Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement	MI	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works