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Complaint 4284451 First Citizens Bancshares

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
North Carolina 27607
Filed by
Referral · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 7, 2021Complaint received
  2. Apr 13, 2021Sent to First Citizens Bancshares (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 20, 2024Credit cardsProblem when making paymentsProblem during payment processSCMoney backYes
Aug 14, 2021Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes
Apr 21, 2020Payday & personal loansProblem when making paymentsGAExplainedYes
Mar 28, 2019Credit cardsProblem when making paymentsProblem during payment processNCMoney backYes
Jan 16, 2018Payday & personal loansProblem when making paymentsGAExplainedYes
Jan 9, 2018Payday & personal loansProblem when making paymentsAZFixedYes
Aug 11, 2017Payday & personal loansProblem when making paymentsGAExplainedYes
Jul 4, 2017Payday & personal loansProblem when making paymentsGAExplainedYes
May 26, 2017Credit cardsProblem when making paymentsProblem during payment processVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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