Case file
Credit cards
Complaint 4310043 Santander Bank
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 19, 2021Complaint received
- Apr 19, 2021Sent to Santander Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Santander Bank complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 27, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | MA | Explained | Yes |
| Jun 22, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PA | Explained | Yes |
| Apr 20, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NJ | Explained | No |
| Apr 1, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | Explained | No |
| Mar 21, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | RI | Explained | No |
| Mar 19, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | CT | Explained | No |
| Dec 7, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PA | Explained | No |
| Oct 20, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | NJ | Explained | Yes |
| Oct 15, 2021 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | MA | Explained | Yes |
| Sep 6, 2021 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PA | Explained | Yes |
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