Case file
Crypto
Complaint 4315064 Truist
Explained- Product
- Money transfer, virtual currency, or money service · Virtual currency
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 20, 2021Complaint received
- Apr 20, 2021Sent to Truist
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Truist complaints about other transaction problem
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 23, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 22, 2026 | Money transfers & apps | Other transaction problem | TX | In progress | Yes |
| Oct 20, 2026 | Money transfers & apps | Other transaction problem | FL | Explained | Yes |
| Oct 14, 2026 | Money transfers & apps | Other transaction problem | VA | Explained | Yes |
| Oct 8, 2026 | Money transfers & apps | Other transaction problem | GA | Money back | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | GA | Explained | Yes |
| Oct 6, 2026 | Money transfers & apps | Other transaction problem | TX | Explained | Yes |
| Oct 5, 2026 | Money transfers & apps | Other transaction problem | OH | In progress | Yes |
| Oct 1, 2026 | Money transfers & apps | Other transaction problem | TN | Explained | Yes |
| Sep 17, 2026 | Money transfers & apps | Other transaction problem | VA | Explained | Yes |
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