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Case file

Prepaid & gift cards

Complaint 4322690 Xoom

Money back
Company
Xoom
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
Washington 98198
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Apr 24, 2021Complaint received
  2. Apr 29, 2021Sent to Xoom (5 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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