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Student loans

Complaint 4349271 Truist

Explained
Company
Truist
Product
Student loan · Private student loan
Detail
Problem lowering your monthly payments
From
-
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 30, 2021Complaint received
  2. May 4, 2021Sent to Truist (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNYExplainedYes
Sep 15, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLExplainedYes
Mar 20, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Feb 3, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTNExplainedYes
Nov 7, 2021Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLExplainedYes
Mar 18, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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