Complaint 5181204 Truist

Explained

Company: Truist
Product: Student loan · Private student loan
Issue: Struggling to repay your loan
Detail: Can't get other flexible options for repaying your loan
From: Tennessee 37921
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Feb 3, 2022Complaint received
Feb 3, 2022Sent to Truist
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Truist complaints about struggling to repay your loan

Received	About	Issue	State	Answer	On time
Oct 6, 2022	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	NY	Explained	Yes
Sep 15, 2022	Student loans	Struggling to repay your loanProblem lowering your monthly payments	FL	Explained	Yes
Mar 20, 2022	Student loans	Struggling to repay your loanCan't temporarily delay making payments	NY	Explained	Yes
Nov 7, 2021	Student loans	Struggling to repay your loanProblem lowering your monthly payments	FL	Explained	Yes
Apr 30, 2021	Student loans	Struggling to repay your loanProblem lowering your monthly payments	-	Explained	Yes
Mar 18, 2020	Student loans	Struggling to repay your loanCan't temporarily delay making payments	NV	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 15 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works