Case file
Bank accounts
Complaint 4457432 Popular Bank
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Funds not handled or disbursed as instructed
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 14, 2021Complaint received
- Jun 21, 2021Sent to Popular Bank (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Popular Bank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 27, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NY | Explained | Yes |
| May 13, 2022 | Bank accounts | Managing an accountBanking errors | NY | Explained | Yes |
| Apr 13, 2022 | Bank accounts | Managing an accountProblem using a debit or ATM card | NY | Explained | Yes |
| Apr 13, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Apr 12, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | NY | Explained | Yes |
| Jan 24, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | FL | Explained | Yes |
| Jan 7, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | NY | Explained | Yes |
| Nov 30, 2021 | Bank accounts | Managing an accountCashing a check | NY | Money back | Yes |
| Nov 12, 2021 | Bank accounts | Managing an accountFee problem | DE | Explained | Yes |
| Oct 31, 2021 | Bank accounts | Managing an accountFee problem | DE | Explained | Yes |
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