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Student loans

Complaint 4543122 Higher Education Student Assistance Authority

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't temporarily delay making payments
From
New Jersey 088XX
Filed by
Web
Company's answer
Closed with explanation
On time
No
  1. Jul 14, 2021Complaint received
  2. Jul 14, 2021Sent to Higher Education Student Assistance Authority
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Higher Education Student Assistance Authority complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Jun 27, 2025Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Sep 11, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNCExplainedYes
Jun 30, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanDEExplainedYes
Jun 15, 2024Student loansStruggling to repay your loanProblem lowering your monthly paymentsDEExplainedYes
Jun 21, 2023Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanNJExplainedYes
Nov 23, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes
Oct 18, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Jan 12, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsNJExplainedYes
Jul 22, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedYes
Feb 25, 2021Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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