Case file
Credit cards
Complaint 4718470 Sallie Mae
Fixed- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- Sep 14, 2021Complaint received
- Sep 14, 2021Sent to Sallie Mae
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Sallie Mae complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 19, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | GA | Explained | Yes |
| Feb 9, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Jan 26, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | TN | Explained | Yes |
| Jan 21, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | Explained | Yes |
| Jan 13, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NY | Explained | Yes |
| Dec 14, 2021 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NY | Explained | Yes |
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