Case file
Credit cards
Complaint 5152365 Sallie Mae
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Didn't receive advertised or promotional terms
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Jan 26, 2022Complaint received
- Jan 26, 2022Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about advertising and marketing, including promotional offers
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 19, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | GA | Explained | Yes |
| Feb 9, 2022 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | CA | Explained | Yes |
| Jan 21, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | FL | Explained | Yes |
| Jan 13, 2022 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NY | Explained | Yes |
| Dec 14, 2021 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | NY | Explained | Yes |
| Sep 14, 2021 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | NY | Fixed | Yes |
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