Case file
Credit reporting
Complaint 4738973 Total Card
Explained- Product
- Credit reporting, credit repair services, or other personal consumer reports · Credit reporting
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 21, 2021Complaint received
- Oct 4, 2021Sent to Total Card (13 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Total Card complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 26, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | CA | Explained | Yes |
| Jan 28, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | IL | Explained | Yes |
| Aug 29, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | AL | Explained | Yes |
| Feb 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | OH | Explained | Yes |
| Feb 2, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
| Jan 7, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | FL | Explained | Yes |
| Dec 2, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | GA | Explained | Yes |
| Nov 10, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | SC | Explained | Yes |
| Oct 4, 2021 | Credit cards | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Sep 22, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
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