Case file
Mortgages
Complaint 4776985 Equity Loans
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 4, 2021Complaint received
- Oct 4, 2021Sent to Equity Loans
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Equity Loans complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 16, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Apr 22, 2025 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Mar 11, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NY | Explained | Yes |
| Mar 5, 2025 | Mortgages | Trouble during payment processPaying off the loan | TN | Explained | Yes |
| Jan 14, 2025 | Mortgages | Trouble during payment processPayment process | IL | Explained | Yes |
| Jan 5, 2025 | Mortgages | Trouble during payment processPayment process | WY | Explained | Yes |
| Dec 5, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Sep 16, 2024 | Mortgages | Trouble during payment processPaying off the loan | NV | Explained | Yes |
| Jul 27, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | ME | Explained | Yes |
| Mar 4, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | GA | Explained | Yes |
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